Installation & Training Technician
Are you looking for a chance to join a booming company that still has a small-business feel?
Cask Global Canning Solutions is a successful and growing company, and thanks to our ongoing success we’re expanding our installation team.
We’ve been around since 1999, providing innovative and affordable canning systems to the world’s craft beverage businesses. Some of these creators include craft beer, cider, wine, cold brewed coffee, kombucha and other life-enhancing beverages. Cask has installed more than 1,250 canning systems in over 60 different countries across the world, and now we are looking for someone new to join our team.
For the right candidate, this is a kick-ass job that serves the craft-beverage industry and will have you travelling the world (hint: must love business travel).
About the Role:
Your main purpose in this role will be to facilitate the installation and training of our canning systems. Your work will largely focus on getting the machine operating at high efficiency and training the customer operators. Our installation process takes between one and five days, depending on the canning line and customer environment.
Using your knowledge of mechanical/pneumatic/electrical systems and components, you’ll ensure that every installation is a success. Since installs and customer environments can be unique, you’ll need strong analytical and troubleshooting skills and a can-do-it attitude (get it!). You’ll need to be great at communication in order to help our customers learn their Cask system quickly. Training small to mid-size groups is critical to your success so you’ll have to be comfortable with public speaking.
You think on your feet and enjoy working in unfamiliar territory. Sometimes you’ll need to leverage your knowledge and authority in finding creative ways to move forward. Most importantly, succeeding here requires teamwork and taking ownership: being invested in customer success and finding ways to make our services better.
On a practical level you will:
You’re a perfect fit for this role if you are:
Working at Cask Global Canning Solutions
This is a full-time, permanent role with a competitive salary between $60,000 CAD and $70,000 CAD per year (based on experience) with the potential of a bonus program. We also offer a comprehensive group benefits package (health, dental, etc.), a pension matching program and 3 weeks’ vacation. You’ll be joining an organization of about 65 people, which means that all your hard work is going to get noticed. Despite our incredible success and recent expansion, we still have the feel of a small family business, and you’ll see that from day one.
Unique to this Role
There will be a significant amount of travel in this role, approximately 10 to 15 days per month, with the possibility of two-to-three consecutive weeks at a time. Days are typically between business hours but will sometimes include evenings and weekends when you’re on the road. Last-minute travel and schedule changes are a reality for this role so schedule flexibility is required.